Warranty Request Questionnaire

Your details

Customer name *

Site contact *

Mobile no *

Site address *

Postcode *

Email address *

Lomax +Wood Job/Quote number *

Covid-19 H&S Rules

Lomax + Wood will carry out the warranty in line with current Public Health England guidelines and the Construction Leadership Council Site Operational Procedures. *

I understand

Is the work essential or for appearance only? *

Essential
Appearance only

If the work is essential is it a safety issue, such as entrance door or window which cannot be closed which could endanger a person or persons or a security risk? *

Yes
No

If yes, please state why

Is there a person vulnerable to Covid-19 in the property *

Yes
No

If yes please carefully consider if this work should be done at this point in time. Will you take measures to ensure the vulnerable person is isolated in a room away from the work required and will not enter the area for two days?

Yes
No

THE ABOVE WILL BE ASSESSED AND WE WILL CONSULT WITH YOU TO CONFIRM IF THE WORK CAN BE CARRIED OUT IN RELATION TO Covid-19 RESTRICTIONS. *

I understand

Arranging warranty visit

Is there onsite parking? *

Yes
No

If no, please state the best parking option available

Warranty contact details

Please advise the name, contact number and email address for us to arrange the site warranty visit with.

Name *

Email address *

Landline

Mobile number

About your warranty

What is the warranty issue? * Please describe in detail so that we can try and deal with the problem as effectively and quickly as possible.

Please provide photos to illustrate the issues This helps us gauge the nature of the problem and then attend site with the correct parts and materials, allowing us to resolve in a quicker time frame. Please create a single zip file with all your images in.

Please provide more information for your images if applicable

Please provide any further points you think may be helpful below