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Installation and Customer Care - It comes as second nature to Lomax + Wood

Posted: 19 July 2016

A variety of installation services are available from Lomax + Wood which are dependent on the type of customer and their specific requirements. These services are available for private individuals and developers, on either new-build or refurbishment projects.

 This one-stop solution for timber windows and doors includes:

  • Initial site survey
  • Design
  • Supply
  • Install
  • Aftercare

This comprehensive package, which only leaves internal re-decoration to the homeowner, means that Lomax + Wood take full responsibility for every stage of the process while busy customers can attend to other matters.

Should an issue ever arise Lomax + Wood’s efficient Customer Care service takes over completely and the company goes to enormous trouble to act quickly and responsibly to identify the cause of a problem and how it can be rectified with the least possible impact on the property owner.

“It’s this degree of responsiveness that clients remember and tell their friends and family about.  It’s a small world and we do a lot of business in areas where we are recognised as a preferred supplier; we win business through recommendations so we are naturally pleased to help,” says Steve Boater, installation director.

Lomax + Wood provide a supply and fit service to private individuals, developers and other discerning customers across the UK.

Wooden windows are only as good as the installation and at Lomax & Wood they provide the customers a single point of contact, which removes any potential dispute between the windows supplier and installer. The final result is a range of high performance stunning timber windows and doors supplied by Lomax & Wood and fitted by Lomax & Wood.


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